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Wood Panel · IDA Business AI

Panel Exporter Builds a Chain of Custody Its Buyers Can Audit

European buyers began asking for timber provenance the exporter held, but only across four systems and a filing cabinet.

Panel Exporter Builds a Chain of Custody Its Buyers Can Audit
Same day
provenance pack, from two days
100%
consignments with complete evidence at despatch
At receipt
documents checked, not at audit

The challenge

Purchase records, transit permits, supplier declarations and grading sheets each lived somewhere different. The evidence existed for every consignment, but assembling it for one buyer query took two days, and the answer was only as good as whoever assembled it. A single missing declaration could hold a container.

Our approach

Provenance became part of the material record rather than an attachment to it: supplier, permit reference, species and origin are captured at goods receipt and carried through every movement into the finished board. Document completeness is checked when the batch is created, not when the buyer asks, and an exception list shows what is missing while the stock is still in the yard.

The outcome

A provenance pack for any despatched consignment is now produced on demand from the transaction record. The exporter answers buyer due-diligence questions in the same week they arrive.


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