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Electrical Accessories · IDA Business AI

Accessory Maker Stops Losing Orders to Expired Approvals

A certificate that lapsed quietly was discovered at inspection, with the consignment already at site.

Accessory Maker Stops Losing Orders to Expired Approvals
At enquiry
approval checked, not at inspection
Zero
rejections for lapsed certification
90 days
renewal lead time, planned not reactive

The challenge

Hundreds of parts carried IS, IEC, ATEX, IECEx or UL approvals, each with its own laboratory, scope and renewal date, tracked in a spreadsheet maintained by one person. Orders were accepted for parts whose certification had lapsed or whose scope did not cover the customer’s application, and the problem surfaced at third-party inspection — the most expensive place to find it.

Our approach

Approvals became part of the material master: certificate, laboratory, scope and expiry held against the part, with renewals raised as work before they lapse. Order entry checks the approval an enquiry requires against the approval the part holds, so an unsupported combination is refused at enquiry rather than at inspection. The certificate that released a lot travels with the despatch documents.

The outcome

Inspection rejections traced to certification stopped, and the renewal programme is planned months ahead instead of being triggered by a failed order.


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