Furniture & Fixture
IDA Business AI
Fitout Contractor Gets Installation Back Onto the Promised Date
Site measurement, manufacture and fitter scheduling ran on three calendars that only met at the handover meeting.
Furniture & Fixture · IDA Business AI
Modular Furniture Brand Closes the Gap Between Quote and Promise
Showroom quotations were priced from a spreadsheet mark-up, then met a factory that had never agreed to the date.
31% → 6%
orders reworked after signature
Live BOM
behind every showroom quotation
4 days
off the average quote turnaround
The challenge
Every wardrobe and kitchen order was a variant: finish, board thickness, hardware brand and site dimensions all moved the cost. Designers quoted from a price list with a mark-up for complexity, and the promised date came from experience rather than capacity. Roughly a third of orders were reworked on cost or date after the customer had signed.
Our approach
The catalogue was rebuilt as a configurable model, so a showroom selection produces a costed bill of material and a routing rather than a line on a quotation. Promise dates are checked against machine capacity, imported hardware lead time and the installation calendar before the designer commits to one. Where a combination is not manufacturable, the configurator says so in the showroom.
The outcome
Quotations now carry the cost the factory will actually incur, and the date the factory has actually reserved. Post-signature reworking dropped to the exceptions it was meant to cover.
Related